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PLEASE NOTE THE FOLLOWING IMPORTANT TERMS AND CONDITIONS:
50 % deposit confirms your order unless otherwise agreed by the management
Balance due prior to delivery/collection of goods
All access to property must be clearly specified as we require close parking for all delivery/installations -Steps, Long Distances and Gates in particular must be specified and billed for accordingly.
Production time is approximately 3 to 4 weeks from date of deposit received unless otherwise quoted by management
We work on a first come first serve basis, any special/rush orders will incur extra costs and will be subject to availability
We give a limited 6 (six) Month Warranty on all working parts of our products provided that faults are caused from our manufacturing process and we reserve the right to replace same.
Ownership of the goods will only pass when full payment is received.
Any cancellation of a placed order will be subject to a 20% (Twenty) percent cancellation fee if acceptable to management.
I have read the above agreement and agree to all terms & conditions of Purchase
All payments to be settled in full before any services are supplied.
Blackball works on a first come first serve basis, only signed agreements and proof of payment will result in a confirmed booking.
Please ensure that the confirmations are recorded and acknowledged by a Blackball staff member.
Please ensure all information pertaining to your rental booking is correct on the invoice, no responsibility will be taken whatsoever for any changes or details
which appear incorrectly on the invoice / form.
No equipment will be left on site until security deposit and rental fees are paid in full.
Should the above requirements no be met, we reserve the right to cancel this booking without any notification to you.
While every effort will be made to ensure a successful function, we cannot accept responsibility for mechanical failure or otherwise
that is beyond our control.
In the event of the equipment becoming inoperative under circumstances for which the lessor is liable to restore same to an operative condition,
the lessor shall, without prejudice to its other rights, be entitled to substitute equipment for the leased equipment.
In the unfortunate event of cancellation by the client for whatever reason and provided that blackball is notified more than 72 hours (3 days) before
the starting time of the event, then a 25 % penalty of deposits/payments cancellation fee will apply.
should blackball be notified on the day or after the starting time of the event, then a 50% penalty of deposits/payments cancellation fee will apply.
Please note: deposits/payments made to blackball can be retained at the clients request as an advance deposit/payment for a future event.
Responsibility for theft and any damage lies with the lessee whilst in their possession.
Client to supply adequate power for the hired equipment.
Refundable deposits not claimed within 1 years of rental date will be forfeited.
If equipment becomes inoperative and clients do not log calls timeously with a technician no refunds or credits will be passed.
Blackball requires close parking and easy access on all deliveries unless agreed in writing prior to installation.
Please ensure steps and long distances for delivery are specified prior to delivery.
